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Keep Cool offers a limited warranty for defects in materials and workmanship for a period of thirty (30) days after an online purchase.  This includes the watch dial and watch hands.  We do not cover normal wear and tear or batteries, crystal(s), watch case, strap, bracelet, loss or theft.  You will void your warranty if you open the back case or submerge your watch under water.  All Keep Cool Watches are water resistant/splash proof.  They are not waterproof and cannot be submerged in water.  Also do not expose your watch to extreme temperatures (over 100 degrees Fahrenheit or under 14 degrees Fahrenheit).  If you have ANY issues with your watch, simply email us at: customerservice@keepcoolnow.com and a representative will get back to you in a timely manner.


All shipping on returns is at owners expense to:

Keep Cool Watches, Inc.
P.O. Box  391231
Omaha, NE  68139

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